App Portal 2013 Installation–Part 2


Up to this point we’ve prepared the environment for the App Portal end have installed the App Portal Web Service (ESDWebService).  The next step is to install the App Portal Platform, which consists of the App Portal Website, Service, and Database.

App Portal 2013 Platform Installation

  • On the server where you are installing the App Portal Platform, launch AppPortalSetup_2013.exe as an administrator.
  • Click Install when notified that Microsoft ReportViewer 2012 will be installed.


  • If you receive a Missing Roles error message that most likely means that you’ve missed an IIS component.  Thankfully the installer tells us which IIS component we are missing.  Visit to look up the reference ID.  In this example, I’ve missed IIS: 148 which is ASP.NET.  Exit the installer, correct the missing component, and return to the installer.



  • Click Next on the Welcome screen. Accept the license agreement on the next screen and then click Next.
  • Set the Destination Folder and then click Next.
  • In the Specify Site Alias screen, enter the DNS alias in the provided field and then click Next.  Did you forget to create an alias?  No worries, you can change this later.  In that instance use the server name and click Next.


  • Enter the Database Server Name in the provided field, enter a Database Catalog (e.g. AppPortal), and then click Next.
  • On the Logon Information, enter the service account details that has access to the SQL database and then click Next.  If you receive an error it is most likely because the Computer Browser service isn’t running.  Simply uncheck the Validate Account and Password and then click Next again.


  • Enter the name of the Global Catalog Server and the SMTP information.  For the email prefix and suffix setting an email address of would be appportal for the prefix and for the suffix.  Do not include the @ symbol.  Click Next.
  • On the Computer Discovery Method screen, leave the defaults (especially the Populate Sample App Portal Data checkbox) and click Next.
  • Click Install. Setup will now install the App Portal Platform.  This may take a little time.
  • Once setup has completed click the Finish button.  Now we need to verify that the App Portal Platform installed correctly.

Verifying App Portal 2013 Installation

  • Navigate to the root of C:\ and open the ESD_Upgrade_Log file.  Scroll to the bottom and locate the following entry: Database schema synchronization finished successfully.  Close the log file.
  • Launch Internet Information Services (IIS) Manager.  Click on Application Pools and locate SelfService.  This should be running on .NET Framework 4.0 and be set to use the service account.  Expand Sites and click on ESD.
  • On ESD, double-click Authentication.  Receive an error (shown below)?  That means that you forgot to remove the authentication lock so that App Portal can configure the authentication types.  Go back to the Default Web Site node and correct this using Configuration Editor (system.webServer/security/authentication/windowsAuthentication).  Verify that Windows Authentication is Enabled and that all other authentication types are Disabled on the ESD node.  Close Internet Information Services (IIS) Manager.



  • Launch Services.msc.  Locate ESDService and verify that the service is running as the service account.  Close the Services Window.

The App Portal 2013 Platform is now installed.  Next are post installation tasks to integrate the App Portal with your deployment system, which is SCCM 2012 in this example.

Explore posts in the same categories: Flexera App Portal, SCCM Tools

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